Privacy Policy - Gardeners Soho

Effective Date: April 27, 2024

Introduction

Welcome to Gardeners Soho. We are committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our services.

Information We Collect

We collect various types of information to provide and improve our services to you.

Personal Identification Information: Name, email address, phone number, and other contact details.
Technical Data: IP address, browser type, operating system, and other technical details.
Usage Data: Information about how you use our website and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

Your information is used in the following ways:

To Provide Services: To deliver and manage our gardening services effectively.
To Improve Our Services: To understand how our services are used and to enhance user experience.
Communication: To send updates, promotions, and other information related to our services.
Compliance: To comply with legal obligations and protect our rights.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
Contractual Necessity: Processing is necessary for a contract we have with you.
Legal Obligations: Processing is necessary for compliance with legal obligations.
Legitimate Interests: Processing is necessary for our legitimate interests, except where such interests are overridden by your rights.

Data Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers: Third parties that provide services to us, such as IT services, data storage, and marketing assistance.
Legal Requirements: When required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users or others.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Encryption: Data is encrypted during transmission and storage to prevent unauthorized access.

Access Controls: Access to personal data is restricted to authorized personnel only.

Regular Audits: We conduct regular security assessments to ensure the integrity and security of our data systems.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements.

Your Rights

You have the following rights regarding your personal data:

Access: You can request access to your personal data.
Rectification: You can request correction of inaccurate data.
Erasure: You can request deletion of your personal data under certain conditions.
Restriction of Processing: You can request the restriction of processing your data.
Data Portability: You can request a copy of your data in a structured, machine-readable format.
Objection: You can object to certain types of data processing.

To exercise these rights, please contact us using the information provided in this policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

Essential Cookies: Necessary for the website to function properly.
Analytics Cookies: Help us understand how visitors interact with our website.
Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

You can manage your cookie preferences through your browser settings.

Children's Privacy

Our services are not directed towards individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

International Data Transfers

Your data may be transferred to and processed in countries outside your own. We ensure that such transfers comply with applicable data protection laws to safeguard your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the effective date and, where appropriate, providing additional notice.

Acceptance of Terms

By using our services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services.

Contact Us

For any questions or concerns regarding this Privacy Policy, please reach out to us as directed on our website.